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Sales Models, Metrics, and Motions Blog

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5 Steps to Twitter for Sales

Posted by Trish Bertuzzi on Fri, Dec 02, 2011

 
This is a guest post from Matt Heinz, President of Heinz Marketing a Seattle based marketing agency focused on sales acceleration. I saw this piece he had written on how to use Twitter asked if we could share it. I hope you find it interesting and useful.  Enjoy!

PS – I’ll save you some time… if your buyers are not on Twitter (and many of them are not) you can sally forth and do meaningful work or read on for future reference.  

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Twitter will never be confused with a direct response channel, but it’s still a proven and measurable tool for finding and engaging more prospects. Below are five specific tips to start finding more opportunities via Twitter. 

1. Follow your prospects

Create private lists of your prospects in Twitter, and follow them via segmented columns in HootSuite, Tweetdeck or some other tool. If you want to stay more “stealth” until you're ready to reach out and engage, you can add prospects to a Twitter list without actually following them but either way, knowing what your prospects are thinking and saying will help you: get to know them better, learn quickly what their priorities are and give you plenty of opportunities to engage at the beginning of their buying cycle.

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Topics: technology, sales techniques

Quick Thought for a Short Week [the Jobs book]

Posted by Matt Bertuzzi on Mon, Nov 21, 2011


"There's something happening here." That was the thought that went through my head when I learned that three folks I respect tremendously (Paul Roetzer, David Meerman Scott & Mitch Joel) are all reading the same book:

Steve Jobs by Walter Isaacson.

My second thought was back to a piece of advice from Trish’s new ebook Sales Onboarding: the express route from hire-to-revenue.

So heading over to Amazon, I was blown away to see the Jobs book at #2 in the Top 100 Books (not just business booksall books).

I’d argue that if your perfect buyer cares deeply about:

  • Products
  • Marketing
  • Innovation
  • Entrepreneurship
    -or-
  • Leadership
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Topics: cold calling, inside sales tips, inside sales strategy

Social, Content & Selling - a Chief Revenue Officer's take

Posted by Trish Bertuzzi on Thu, Nov 10, 2011

 
I recently participated in a conversation over at Focus.com: How can you create a culture where your employees feel comfortable creating content? The idea being, that the creation of content is now an organizational responsibility as opposed to just being Marketing’s.

At one point in the dialogue, I was sick of hearing what all the pundits think (myself included) so I threw down the glove and asked a Sales Exec to chime in. Well, Alex Shootman the Chief Revenue Officer of Eloqua did. His excellent response follows:

Three interesting words in this exchange; culture, sales & content. In a vacuum these words do not seem like they should go together but let's break this down.

1) Culture is the external manifestation of the shared values of a group.
2) Sales is connecting what you have or know with what someone else hopes for.
3) Content is useful information or tools that people find helpful.

So the question of creating a culture of content management for sales to me might need to be re-framed. What parts of the sales culture are already in place that result in content being created and shared? What values always exist in great sales organizations? Since the beginning of time great sales people need to go hang out where their customers hang out and be interesting. What we need to help sales people understand is that their customers are hanging out on-line and they get interested in interesting content....

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Topics: inside sales management, target marketing, executive interview

Inside Sales Onboarding is Broken

Posted by Trish Bertuzzi on Wed, Nov 02, 2011


18 short months ago I was presenting to a room full of 200 or so Inside Sales Executives at the AA-ISP Leadership Summit.  I asked them the following:

  • Raise your hand if you believe that sales onboarding is a critical factor in the success of new hires: almost all the room
  • Raise your hand if you have a documented process: about 2/3 of the room
  • Raise your hand if you think you have a good process: maybe 25 people
  • Raise your hand if building an amazing onboarding process is one of your top 3 initiatives this quarter: not a single hand

The more I thought about it, the more unfair my final question seemed to me.

With everything that Inside Sales Leaders have on their plates, how can they make the onboarding experience truly incredible if they don’t know what is broken.

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Topics: inside sales management, inside sales hiring

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