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Sales Models, Metrics, and Motions Blog

SDR, AE, and CSM analysis

Sales Models, Metrics, and Motions Blog

Inside Sales Experts Blog

by

Trish Bertuzzi

Author Jonathan Franzen said "one-half of a passion is obsession, the other half is love." With that in mind, ask anyone who's met Trish and they'll tell you - she is passionate about Inside Sales. Trish often remarks on how lucky she is to work with an amazing team at The Bridge Group, helping Sales & Marketing leaders make the big decisions: on implementation strategy, process to improve performance, supporting technology, metrics & measurement. Over the last two decades, Trish has promoted Inside Sales as a community, profession and engine for revenue growth. In the process, The Bridge Group has worked with over 220 B2B technology clients to build, expand and optimize their inside sales efforts.

Recent Posts

Sales Speaks: Perceptions & Ponderings on Marketing Leads

Posted by Trish Bertuzzi on Mon, Mar 14, 2011

With all the buzz around sales and marketing alignment we thought it was time for a sanity check. Analysts, consultants and technology providers have all thrown their weight behind the requirement for sales & marketing to be on the same page. But, having said that, how are we doing in moving towards that goal?

Rather than ivory tower it, we decided to take the question to the people in the trenches. We partnered with VorsightBP (a great sales training company) and surveyed 1,150+ B2B Sales Reps. The results were so interesting, we wrote an ebook:


Sales Speaks: Perceptions and Ponderings on Marketing Leads

(Note: this wasn't a witch hunt or a slamming Marketing/Sales session. We took a look at what the Reps had to say and tried to make actionable suggestions for moving the ball forward.)

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Topics: lead generation, inside sales management

It’s the ‘Cold’ that’s Dead – Not the ‘Calling’

Posted by Trish Bertuzzi on Thu, Feb 10, 2011

 
Not a day goes by that I don’t see numerous bloggers, tweeters, etc. arguing passionately that cold calling is dead.

The problem is that people are confusing cold calling with outbound calling. Picking up the phone still works as part of a Sales & Marketing approach that integrates inbound marketing, social media, great content, lead nurturing, etc.

The part that has fallen by the wayside is the “cold” not the “calling.”

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InsideView recently shared Why Cold Calling is the Bottom of the Barrel, here’s an excerpt:

Some of the best businesses in the world were built from cold calling and that was because they found a way to exploit a technology (phones) using a team of people to saturate a market of people that loved to talk to other people. That hasn’t changed a whole lot in the past few years other than the fact that the phone is no longer the best technology to use because decision makers have less time.

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Topics: cold calling, lead generation

4 Ways to Get Your Prospects to Call You Back

Posted by Trish Bertuzzi on Thu, Jan 13, 2011

Colleen Francis of Engage Selling wrote a great blog post called 12 Ways to Get Your Prospects to Call You Back. With her permission, we have reprinted my fave 4.  Enjoy and Engage!

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No matter how persuasive, compelling or brilliant you may be, it's difficult to build a relationship with a prospect if you can't get them to call you back.

Most sales people use boring, outdated voice and email methods, which leave them sounding just like every other sales person in the world. If you want to get more return calls from your clients, then you have to do something different from everyone else out there - you have to stand out, be likeable, and actively deserve a return call.

Here are 4 of the best ideas we've found to help you stand up, stand out and make your clients want to return your calls:

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Topics: lead generation, sales techniques

Lead Nurturing is Coming of Age: But Where to Start?

Posted by Trish Bertuzzi on Wed, Dec 01, 2010

This is a guest post by Henry Bruce, the founder of Rock Annand Group, a client acquisition strategy consulting firm focused on the B2B software industry. 

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Since 3 out of 4 new leads generated end up buying at some point in the next 18-24 months (according to MarketingSherpa), lead nurturing is no longer a wish-list program, but a competitive necessity. But for most B2B marketers, figuring where to start is always a daunting task.

To make matters worse, many approaches tend to over-complicate things. Marketers develop complex multi-touch campaigns that overwhelm their opt-in audience with too many communications and too many messages. Buyers become not only confused but suffer from subscriber fatigue.

Read More

Topics: lead generation, lead qualification

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