A couple of emails hit my inbox last week back-to-back.
The first was from Glassdoor, Best Places to Work 2014, announcing their 6th annual employee choice awards. The second was from Craig Ferrara of AG Salesworks, 7 Things I Want My Inside Sales Team To Know For 2014.
Now, I love Glassdoor. It's the best way to get the inside dish on the Pros and Cons of working at a given company. So I wondered, what if I grabbed a bunch of those reviews and compared them to Craig’s list?
Here is the process I used:
- Logged into Glassdoor and picked out the B2B tech companies from the Top 50
- Drilled into Sales reviews only (inside, AEs, SDRs, etc.)
- Exported the most recent 100 reviews
I got busy parsing and found something pretty interesting.
Craig pretty much nailed it
I doth my cap, Mr. Ferrara.
From those 100 sales reviews, I identified 3 themes that came up over and over again. I want to overlay Craig’s advice with a few actual quotes from those reps.
1) Craig says: I will always try to make it fun
- Humor - I laugh more here than I've ever laughed in any job. Period.
- Collaboration and teamwork are some of the things that sets _______ apart and make coming to work every day exciting.
- The tenured and long-timers that are still around are incredible. They're not only the best in the company, they're the best in the industry.
2) Craig says: I will encourage professional & personal growth
- Incredibly talented employees from diverse backgrounds - we all have much to learn from each other both inside and outside the office.
- _______ won’t give you a map when you're hired...but if you succeed in the role you're given and prove yourself and earn trust, they'll actually allow you to create your own path.
- Management takes a genuine interest in helping employees transform their careers and learn new skills.
3) Craig says: I will always try to make myself available
- Bi-weekly All Hands Call (with CEO) is impressive and unheard of based on other companies I've been a part of.
- Sr management does an excellent job of communicating, It's consistent, across all management levels.
- The first week I was here the CEO introduced himself personally to me. Management's door is ALWAYS open.
Definitely take a look at the full 7 things post over at AG Salesworks. I took a quick look at tech companies with extremely low reviews. Take my word for it, not pretty stuff. Here's a sample of the good, bad & ugly.
What do you think? Have any thoughts to add on stopping sales rep turnover?
Here’s to a successful 2014. Good selling!
About Matt Bertuzzi
Matt writes about inside sales metrics & trends. He is co-author of The Outbound Index.