COMMENTS
I couldn't agree more, these are the qualities that make up Top Performers and future sales leaders. It is a challenge to find someone that exemplifies all these qualities, but it is something all top performers should strive to achieve.
Trish,
I am interested by what you mean by:
"4. Relationship builders both internally and externally"
Can you share?
Charles, it would be my pleasure to share. What I mean by #4 is that Inside Sales reps need to develop relationships with:
prospects and customers
partners
marketing communications
product marketing
engineering
support and customer service
field sales personnel
You get where I am going. Reps who just come in every day and "do their thing" are doing themselves a disservice. Expand your network and you expand your ability to call in resources when appropriate, have a larger view of the market and increase your liklihood of success.
Hope this helped!
Charles Rich, thanks for getting us all clear on #4. Based on Trish's response, having the skill to build internal and external relationships would seem all the more essential in a tight market, when tensions run high.
Great article, without number 1 you are no where
I couldn't agree with these attributes more. I am very proud of the fact that I have made a career of Inside Sales and your top ten list definitely "fits the bill" for a star. If more companies looked for these attributes and realized the significant ROI of having a top-notch Inside Sales Team, there would be more opportunities available for "lifers" like myself to continue adding value to any organization!