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Prospecting 2.0: Applying New Tools

Posted by Matt Bertuzzi on Wed, Sep 16, 2009 @ 06:47 AM
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I was just catching up on some blogs & tweets from last week's Sales 2.0 Conference in Chicago. At the conference, Lee Levitt of IDC's Sales Advisory Practice, stated, "The 4th Quarter of 2009 is the most important quarter of the decade." Wow - no pressure!

There is and will continue to be significant discussion about Sales 2.0 (and its implications), the new sales economy and how much selling has changed. But, it is not just the science of selling that has changed but also the basic art of prospecting.

Now for the four of you who know me well and read this blog (Hi Nana!), you know I love backpacking, hiking & camping. So I thought I might share a simple (if not perfect) analogy: taking a walk.

Back in the day

A quick Google search tells me that humans take around 780k steps a year. Now let's say prospecting is like a familiar walk around a favorite park.  We are on auto-pilot. Our journey doesn't take significant levels of active thought as we've done this literally hundreds of times before.  We start our walk and the end result holds no surprises.

Today

Now let's say its mid-January in New England. That familiar trail is now covered in ice & snow. That favorite walk is a lot more complicated and requires more preparation and much more active attention.  If you are not prepared for the conditions, you can end up on your rear wondering what happened to the lovely walk you envisioned.

This is the reality of prospecting today. Buyers are smarter, they can find out as much about you as you can about them.  You can't just go sail out the door unprepared and expect to not lose your footing.  Did you ever hang up after a prospect call and think "Well, that didn't go as well as I thought it would"?

Does this mean we should proclaim "taking a walk is scary and to be avoided at all costs"? Of course not!

But what we might do is to apply new tools to this challenge: trekking poles, show shoes, winter boots, crampons, etc. to regain effectiveness and ensure we stay on our feet.

This is the fundamental reality of prospecting 2.0.

On a related note, Trish is participating in a live webinar on Prospecting 2.0 on September 23rd. She and the panel will be discussing addressing this new reality and sharing insight on applying the appropriate tools to improve prospecting effectiveness.


The Details:

Prospecting 2.0: Bridging the Sales & Marketing Chasm
Date: September 23, 2009
Time: 2PM Eastern, 11AM Pacific

Featured Speakers:
Lorri Freifeld, Editor of Sales and Marketing
Trish Bertuzzi, President, The Bridge Group, Inc.
David Fitzgerald, EVP, Sales and Marketing Services, Brainshark

Register Now

So join the webinar and learn how to get ready for the most important quarter of the decade!

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COMMENTS

Like everything else in the 21st century, prospecting has evolved significantly in the last five years. The best way to get qualified leads is to have them find you rather than blindly call people who don't care and have no need. Salespeople who are effective prospecters have access to Facebook, Linkedin, Zoom Info and the prospects website. A true professional makes creative use of these tools. If you are stuck in the last decade, smiling and dialing you not only waste your time and money, but dilute your brand. Prospecting in 2009 is a science

posted @ Wednesday, September 16, 2009 7:49 AM by Dan Tyre


Thanks for the analogy Matt! I'm looking forward to learning more about Prospecting 2.0
 
 
 
I also agree with Dan that smiling and dialing blindly is a waste of time and money, however, I do believe that you still need to reach out to your target audience rather than having them find you.

posted @ Wednesday, September 16, 2009 10:20 AM by Chris Snell


Reality is that Inbound Marketing and Outbound Marketing need to co-exist and benefit from each other -- just as I wrote in a recent blog article for Hubspot. 
 
And Dan is correct, outbound marketers using LinkedIn, Facebook, and other social media tools can dial with greater effectiveness.  
 
Couple things to consider about why prospecting should include both inbound and outbound: 
 
- Inbound marketing captures people raising their hands. Already in the buying/educating process. We all benefit by this because they are people that find us. They have already raised their hands. 
 
- Outbound marketing targets people that may not even know they have a need. They aren't yet about to type appointment setting in google and find Green Leads. Sales can take advantage of this by controlling the education of the prospect and initiating the buying process. 
 
- Inbound marketing, although effective, can take time to bring up to a boil. Google doesn't just increase your rankings overnight. Neither do people start following you on twitter and blogs in just a week. Over time, with diligent work, it pays off in a big way. 
 
- Outbound marketing can deliver results in short order. In fact, in the case of our business, we can put our clients in face-to-face meetings with prospects within 2 weeks of the first dial. Accelerating pipeline is a major benefit of outbound and also can pay off big time. 
 
Inbound and Outbound does co-exist, and together result in more effective overall demand gen results. They are each a part of the strategy and not mutually exclusive.  
 
Personally, I drink both flavors of the Kool-Aid.

posted @ Wednesday, September 16, 2009 8:53 PM by Mike Damphousse, Green Leads


Both sides are right here. Prospects can self-educate. They are empowered. But outbound marketing plays a big role too. No better tool than the telephone for building relationships.  
 
A combination of outbound and inbound is best.

posted @ Thursday, September 17, 2009 11:32 AM by Jeff Ogden


The best prospectors know the tricks of the trade for using push and pull simultaneously. Social networking sites (especially LinkedIn) change the game on this IF you know how to use the correctly. Cold calling is NOT dead - it's just morphed into quasi-cold calling. Salespeople who can make a quasi-cold introduction make the big bucks.

posted @ Wednesday, September 23, 2009 2:20 PM by Steve Richard


Thanks so much for linking to me on your post Matt! I appreciate it -- first class stuff! I also really enjoyed yesterday's webinar on Prospecting 2.0 -- the sales profession is changing rapidly and we all need to be doing our part to learn and take action to sell more effectively.

posted @ Thursday, September 24, 2009 11:21 AM by Chad Levitt


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