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Sales Interview Preparation: Candidate Side

Posted by Trish Bertuzzi on Fri, May 09, 2008 @ 09:38 AM
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Rose Mauriello is a guest blogger on the Inside Sales Experts Blog. She is the President and Founder or RRM Staffing a Boston based contingency search firm that specializes in Inside Sales candidates. Here Rose shares her counsel on how an ISR should effectively prepare for an interview.

Preparing for a Sales Job Interview:
The most important step in the process is that the candidate takes the time to do their homework.

Company homework:
  • Research the company by thoroughly reviewing their website
  • Read recent press releases
  • Download a product demo and participate in a webinar (if possible)
  • Be ready to articulate the company's value proposition
  • Research the industry
  • Learn who the competitors are and what differentiates them from the company you are meeting with
  • Find out who you will be meeting with in advance and read their biographies. Look them up on LinkedIn and Google.

Personal homework:
  • Know your strengths and be able to articulate them
  • In practicing your responses to standard interview questions, make sure to include concrete examples of what you have done in the past that demonstrates your skills, experience and capabilities
  • Know all of the details (you can bring a "cheat sheet" with you) on your past quota numbers and your actual performance as well as specifics on all relevant metrics
  • Keep a list of key customers you have sold to and notes about the sales process for each situation

Anticipate and prepare for typical questions that you will be asked such as:
  • "Tell me about yourself".
  • "Why are you considering leaving your current position"?
  • "Tell me about a competitive sales situation you were involved with and what you did to win the deal".
  • "Who do you sell to? What is your sales cycle and average deal size?"
  • "Tell me how you prospect to build the pipeline?"
  • "How do you organize your day? Tell me about what you do from the time you arrive at work until you leave".
  • "What are your strengths and weaknesses"?
  • "Why are you interested in our company"?
  • "Where do you see yourself in five years"?

Plan on asking several key questions such as:
  • "What is the greatest challenge offered by this position?"
  • "How is success defined for this position?"
  • "How many sales reps are currently exceeding quota?"
  • "What are the greatest challenges your company faces?"
  • "What are some potential career paths within your company?"

During initial interviews it is generally not a good idea to ask about compensation and benefits. You want the company to be sold on you before getting to this point.

Be sure to close at the end of the interview. The best way to do this is to ask: "Do you have any concerns about my qualifications for this position"? This gives you the chance to overcome any potential objections that you can uncover about your candidacy.

Next step is to let the interviewer know that you are very interested in the position and company. Find out what the next steps are and reiterate your strong interest in taking that next step.

Look your best. Even if the company is "business casual", dress professionally as you would for a customer meeting. Wear conservative, but current clothing, shoes, etc. Do not wear overpowering cologne/perfume. Know the location/directions and plan on arriving at least 15 minutes early. Bring a notebook and pen - taking notes definitely shows interest and commitment. Get business cards from each person you meet with. Within 24 hours, send meaningful thank you e-mails that reiterate your interest and why you would be the best person to hire.

Good Luck!

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LinkedIn - You as Your Brand

Posted by Trish Bertuzzi on Wed, Apr 23, 2008 @ 12:54 PM
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Since I started the LinkedIn Inside Sales Experts Group (request to join here) a little over a month ago, the membership approval process has afforded me the opportunity to review more than 240 LinkedIn profiles.  Most, I would say 90%, of the members are sales people but I have to tell you that I would never know that from looking at their profiles!

These are the days of social networking providing the public with not only information but a view of YOU.  These are the days when peers, potential employers and even prospects will look up a person on LinkedIn before they ever have a conversation with them.  And what do most of our profiles say about us?  Nothing.

Here sits your online resume for the world to see and most of us have expended zero effort in selling ourselves.  It is just a laundry list of places we have worked with dates attached.  Shame on us! 

Where is the sizzle?  Where do we let others know that not only are we are good at the game of sales but that we are passionate about it?

Here is a sample of a GREAT profile.  What follows was in the summary section.  I have removed the person's name to protect the innocent but it will give you a sense for what I mean...

The Creative Spark

Born in Massachusetts in 19xx, Mr. X is the creative spark that ignites his company's progressive philosophy. His natural fascination with business and advertising has been evident since high school, where he carried a dog-eared notebook, filled to the brim with his edgy business concepts.

Throughout high school, Mr. X continued to be an avid researcher of marketing and business trends. This impelled him to continue his education at a local business college, where he attained his degree in business management. With his keen eye for management and marketing, he proved to be a great asset during his career with many growth-oriented companies. But it was time for Mr. X to make his own mark in what had become his passion: Demand Generation & Search Engine Marketing.

Specialties:

  • Strong verbal & electronic communication skills
  • Cold Call Management of excess of 100 calls/day
  • Meeting deadlines or quotas
  • Data Mining - Predicting / Clustering / Profiling / Analysis
  • Creating innovative,Strategic & Tactical Marketing Strategies
  • Campaign Development & Implementation
  • Branding
  • Search Engine Optimization Consulting
  • Inside/Outside Sales Training & Development
  • "Elevator Pitch" Design and development

Now, Mr. X is obviously no slouch in the ego department but hey it was interesting right?

If you think your LinkedIn profile is as well done as Mr. X's, please post a link with your comments in this blog.  Give yourself a pat on the back for being smart enough to brand YOU! 

Now, I have to go, I have to eat my own dog food and rewrite my profile.  Happy Selling!

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